Skills
- Proven customer, vendor and interdepartmental relationship management capabilities
- Advanced analytical skills
- High attention to detail
- Familiarity and experience at all levels of the project life cycle
- Excellent document writing capability for required target audience
- Fast learner, very technically minded and can easily adapt to any environment
- Extensive ability to utilise available resources to complete required tasks
- Strong technical knowledge of the internet and research capability
- Honed negotiation skills, ability to resolve disputes and communicate with customers, peers and direct reports
- Experienced in working with sales teams, providing both pre-sales support and customer relationship management
- Experienced in working with technical teams, leveraging strong technical understanding to assist in bridging gaps between business and technical requirements
- Familiar Agile and Waterfall methodologies and varying applications of use
- Strong Knowledge with commonly used office and project management suites, including MS Office, Confluence, Jira etc.
| Operating Systems | |
| Advanced Knowledge: | Windows, Windows Server, MacOS, Virtualisation through VMWare and VirtualBox |
| Increasing Knowledge: | Linux |
| Applications & Languages | |
| Advanced Knowledge: | Microsoft Exchange, Active Directory, Microsoft Office Suite incl. Microsoft 365, Adobe Creative Suite, IIS, Apache, AutoIT, Python, Java, HTML, CSS, PHP, Titan/Forcefield Security |
| Increasing Knowledge: | VBS, .net |
| Database Systems | |
| Advanced Knowledge: | MySQL, MSSQL, PSQL |
| Increasing Knowledge: | |
| Hardware | |
| Advanced Knowledge: | Desktops (Mac and PC), Servers (HP, Dell, IBM), Printers (HP, Canon, Lexmark and others), Cisco Managed Switches and Routers, generic/unmanaged networking hardware, Thin Client Terminals (HP), POS terminals (HP, Panasonic, IBM, PAR) |
| Increasing Knowledge: | Commander and Samsung PABX |
| Cloud Systems | |
| Advanced Knowledge: | Microsoft 365 (including Administration), Teams, Sharepoint, Dropbox, GoogleApps, Carbonite |
| Increasing Knowledge: | Microsoft Azure, Intune |